NISM RA study kit
Chapter 7 of 15

Company analysis: business and governance

Worth 6 marks of 100Book pages 130 to 144About 40 minutes

Same industry, different results. Find out what the company does, why it can win, and who is minding the shop.

Chapter mapTen parts. 7.5 (SWOT) and 7.6 (management and governance) are the longest. Tap to jump.
7.1

Why study the company?

A company is a small unit in its industry and its economy, so outside forces shape its fortunes (Chapters 5 and 6). But how well each company does also depends on company-specific factors. Once the economy and industry are understood, the analyst asks:

  1. What is the company's business? (This decides the industry, as in 6.2.)
  2. What is its business model?
  3. Does it have a competitive advantage over rivals?
  4. Can it exploit opportunities and withstand threats?
  5. Is management competent to pick and execute the right strategy?
  6. Does management have a vision, and does it give visibility on short-term performance and long-term goals?
  7. Is there a governance structure so that the board and management act for the company and its shareholders?
  8. Is that structure actually implemented?
Go deepEach answer raises follow-up questions. Do not accept surface answers. Many of these questions are qualitative, but analysts should still find data that backs up their findings.
7.2

The business and its model

Buying a share means owning part of a business, so first understand the business. Start with three questions:

What does it do, and how?

Who are the customers, and why do they buy?

How does it serve them?

The most prominent question on a research checklist: "Do I understand the business?" If you cannot say what a company does in one clear line, do not move to the next question.

India has over 4,000 listed, active companies. No one can track them all. It is better to own a few companies you understand than many you do not. Warren Buffett, quoted in the book: "Wide diversification is only required when investors do not understand what they are doing."

Each sector has its own yardsticks. The book's examples:

Retail

Footfalls, same-store sales (SSS)

Banking

Net interest income (NII), net interest margin (NIM)

Telecom

Average revenue per user (ARPU)

Hotels

Average room tariffs

Each company also has its own way of doing business, and how efficiently it makes and delivers its products drives its earnings. Management thinker Gary Hamel, quoted in the book: "Competition in the marketplace is not between products and services but between the Business Models of the competing companies."

7.3

Pricing power

Pricing power is a company's ability to set and charge its own price. With it, a company can pass on rising input costs to customers, and raise prices when demand is strong, so margins hold and grow.

Where pricing power comes fromMostly the industry, partly the company
Industry factors (affect all players)
  • Intensity of competition
  • Price elasticity of the product
  • How commoditised the product is
Company factors (set it apart)
  • Natural leadership: smaller petrochemical makers price off Reliance Industries (RIL), so RIL can set its own prices
  • Brand: strong brand loyalty lets a company price independently
  • Low cost base: it can keep prices low; higher-cost rivals cannot afford to follow

7.4 Competitive advantage

In every industry some players do better than others. The book groups the ways a company can stand out into three:

Three ways to beat competitors
1

Product differentiation

Better quality or features for the target customer. Needs a strong R&D team and a culture of innovation. Leadership may keep shifting in fast-moving industries.

Check: compare products with data, not marketing claims.

2

Competitive pricing

Lower prices win when products look alike. Sustainable only with a low-cost advantage; otherwise rivals copy the price cut.

Check: easy for commodities. Harder elsewhere: a Toyota Camry and a Honda Civic are not like-for-like. Judge value for money through primary research or past models' performance.

3

Better execution

Better communication with customers, a focused sales strategy.

Check: the past track record of the company and its management. Book examples: Flipkart, Airtel, Haldiram, Hero MotoCorp, through branding, advertising, alliances and positioning across India.

Low prices are a lasting advantage only if the company also has lower costs. Otherwise competitors simply match the price.
7.5

SWOT analysis

Outside conditions keep changing. Each change opens opportunities for well-placed companies and creates threats for weak ones. The book's example: during Covid-19 lockdowns, companies with weak finances were extremely vulnerable, while financially strong ones survived.

SWOT = Strengths, Weaknesses, Opportunities, Threats. It helps judge both growth potential and risk tolerance.

SWOT: inside versus outsideStrengths and weaknesses are internal. Opportunities and threats are external.
Internal

Strengths

  • Strong financial position
  • Highly valuable intellectual property
  • Low customer concentration
  • Low cost or high margins
  • Support from parent or government
  • Strong execution and track record
Internal

Weaknesses

  • Weak financial position
  • High fixed cost
  • Low margins that can turn negative in a slowdown
  • High customer concentration
  • Big legal cases
  • No experience with a strategy or environment
External

Opportunities

  • Events that speed growth: new battery technology for EVs; firms moving production out of China after Covid-19
  • New business from technology or regulation: Companies Act 2013 work for consultants; Y2K for Indian IT; ESG compliance
  • New geographies opening up
  • Consolidation in bad times: Jet Airways stopped flying in April 2019, so rivals gained share
External

Threats

  • Economic recession
  • Regulatory headwinds: a possible ban on single-use plastics
  • Technology disruption: AI threatens BPOs doing repetitive tasks
  • Deregulation: RBI's on-tap bank licences raise competition for existing banks

Which side to start from?

Approach 1

Strengths and weaknesses first

Then find which opportunities they can exploit and which threats they expose. Suits a company deciding its strategy.

Approach 2

Opportunities and threats first

Then find which strengths help and which weaknesses hurt. Suits an outside equity analyst, and follows the E-I-C order (outside first, company last).

High customer concentration is a risk, but it is internal, so it is a weakness, not a threat. Threats come only from the external environment.
  • Focus on strengths and weaknesses that relate to the opportunities and threats. No self-driving car experience is a weakness for an Indian carmaker only if self-driving cars are about to take off.
  • A fall in revenue or profit is not a weakness unless it causes a vulnerability, such as losing a business opportunity or a loan.
  • Include only threats with a reasonable chance of happening. A list of every possible black swan, like Covid-19, would be too long to be useful.
  • Outsiders cannot see everything: no company discloses its government clout, and creative accounting can hide trouble.
7.6

Management and governance

Shareholders own the company; a separate team (CEO or MD and those below) runs it day to day and reports to a board appointed by shareholders. This separation creates agency risk: managers may serve themselves, or may not be capable.

Competency and integrityThe analyst must judge both. Competency is hard to judge. Integrity is almost impossible, and it is wrong to doubt anyone's integrity without reasonable evidence. So analysts look at the corporate governance structure: are the controls in place to prevent bad governance?
Hiring a manager to run your shop while you are away. You cannot read their mind, so you check their record, and you set rules: a second signature on cheques, an outside accountant, a lock on the cash box.

7.6.1 Ten questions on management competency

  1. Education in the relevant field? Often checked, but not conclusive.
  2. Years of experience? More experience means more past challenges handled.
  3. Track record in senior roles elsewhere? Useful, though results depend on other factors too.
  4. Tenure here, and how the company did under them? Long, successful tenure makes repeat performance more likely.
  5. Vision on long-term goals and strategic direction? They need not reveal every strategy to rivals.
  6. Experience in executing the current strategy? An innovation strategy needs someone who has led research.
  7. Do they give guidance, and meet it? Consistently meeting guidance shows control of the business.
  8. Timely regulatory compliance? Failure suggests loss of control, and is a red flag on integrity.
  9. Enough delegation? Concentrated decisions create key-man risk.
  10. A succession plan? Ensures continuity if top managers leave.

7.6.2 Corporate governance

Corporate governance is the rules, processes and procedures for managing and running a firm, so that it takes care of all stakeholders: shareholders, lenders, employees, suppliers and customers. Regulation focuses on protecting investors, especially minority (non-promoter) shareholders. As per the book, SEBI's Clause 49 of the listing agreement sets the standards in India.

Regulatory standards are the minimum. Strong governance prevents agency risk, or at least catches and fixes it in time.

Nine governance checksWhat is ideal, and what SEBI requires, as per the book
CheckIdealSEBI requirement (book)
Board compositionMajority independent directorsAt least 50% independent if the chairman is an executive director; otherwise at least one third
Chairman separate from MD and CEOThe CEO answers to the board, so should not chair itMandated for the top 1,000 listed companies; there, the CEO also should not be from the promoter group
Nomination committeeOnly independent directors, so executives have no role in picking them 
Auditor independenceFees from the company or group below 10% of the auditor's total income 
Auditor rotationRotate once in five years, so anything hidden with an auditor's help can surface 
Audit committeeEntirely independent directors. Reviews accounts, nominates auditorsAt least two thirds independent
Related party transactionsAll material ones pre-approved by the audit committeePre-approval not mandated; all must be placed before the audit committee, with justification if not at arm's length
Remuneration committeeEntirely independent directors. Sets pay of directors and senior managementAll members non-executive; chairman independent
Independent directors' payAll income from the company fully disclosed, so independence can be judged 
Watch the fractions. Board: 50% independent with an executive chairman, else one third. Audit committee: two thirds independent. Remuneration committee: all non-executive, chaired by an independent director.

7.6.3 Promoter holdings

The idea of a "promoter" is somewhat unique to India. The law simply says a promoter is an investor named or identified as one. In practice, promoters are the founders or the controlling shareholder group.

Plus

More control over management, so management is more likely to act for shareholders.

Minus

They may push management into actions, such as related party transactions, that benefit them at minority shareholders' cost.

Track the promoters' stake and how it changes.

Pledged shares

Promoters needing money may pledge shares rather than sell. The lender applies a haircut (lends less than the market value) so the collateral still covers the loan if the price falls somewhat.

Why a high pledge is a risk

Share price falls

Lender's margin shrinks or disappears

Lender sells pledged shares

Forced liquidation

More selling pressure

Price falls further

Pledging by itself does not signal a governance or business problem; it can be normal fund-raising. The risk is in the size of the pledge.
7.7

Risks in the business

Promoters love to talk about the grand future, rarely about the risks. Cheap foreign borrowing looks attractive until you add currency risk. Entrepreneurs can absorb shocks (the book mentions Rupert Murdoch failing three times before building the Star empire, and Steve Jobs being thrown out of Apple and later called back), but not all investors can.

Keep asking "What could go wrong in the business?" Promoters who say nothing can go wrong are "people who don't know that they don't know". Avoid them. A good businessperson knows the risks and how to guard against them.

7.8 Credit rating history

A credit rating rates a borrower's ability to service its debt. Rating agencies rate both the issuer and individual debt instruments, with separate ratings for short term and long term.

  • Why equity investors care: shareholders get returns only after lenders are paid. So the rating shows the financial risk and shapes the return investors should expect.
  • Why history matters: rating reports list the agency's key concerns. If later reports show the company fixed them, management responds well to outside feedback.

7.9 ESG

ESG = Environment, Social and (corporate) Governance. First used by a few "impact" investors, it has spread because it also has commercial value. Investors ask:

E

How does the company affect the environment? Low carbon emission and low pollution rank better.

S

What does it do for social development: human rights, gender equality and so on?

G

What corporate governance standards does it follow?

The ESG filter only shortlists. A shortlisted stock is not an automatic buy; all the usual analysis still follows.

Financial advantages claimed for ESG companies:

  1. Environment focus: least disruption from regulation or environmental activism.
  2. Social causes: positive recall, easier hiring and customer attraction.
  3. Strong governance: lower risk perception, so lower cost of capital.

SEBI named the top 1,000 listed companies to make ESG disclosures in the Business Responsibility and Sustainability Report (BRSR) format from FY2023. In FY22, more than 175 companies reported on BRSR voluntarily.

7.10 Sources of information

Annual and quarterly reports are the most easily available, reliable and consistent source. Others:

Conference call transcripts

Investor relations presentations

Management interviews online

Company website

Ministry of Corporate Affairs website

Credit rating agency reports

Other research and media reports

Parent company's annual report and website

Competitors' websites, including international ones

Print media reports

Talks with suppliers, vendors, consumers, competitors

BRSR report for ESG disclosures

All exam traps in this chapter

  1. First question on the checklist: "Do I understand the business?"
  2. Buffett: wide diversification is needed only when investors do not understand what they are doing.
  3. Pricing power is driven mostly by industry factors; natural leadership, brand and low cost base set a company apart.
  4. Three edges: product differentiation, competitive pricing (needs low cost), execution.
  5. Strengths and weaknesses are internal; opportunities and threats are external.
  6. High customer concentration is a weakness, not a threat.
  7. SWOT approach 1 (S and W first) suits companies setting strategy; approach 2 (O and T first) suits outside analysts and the E-I-C order.
  8. Agency risk comes from separating ownership and management.
  9. Integrity is almost impossible to judge, so analysts study governance structure.
  10. Concentrated decisions create key-man risk; succession plans ensure continuity.
  11. Board: 50% independent with an executive chairman, else one third. Audit committee: two thirds independent.
  12. Auditor: fees below 10% of income; rotation once in five years.
  13. Remuneration committee: all non-executive, independent chairman.
  14. Related party transactions: placed before the audit committee; pre-approval not mandated.
  15. Pledging is not a red flag by itself; a high pledge adds market risk.
  16. Credit ratings: issuer and instrument level, short and long term. Matter to equity investors because lenders are paid first.
  17. ESG is a shortlist filter, not an automatic buy. Good governance lowers cost of capital.
  18. BRSR: top 1,000 listed companies from FY2023; 175+ reported voluntarily in FY22.
  19. Annual and quarterly reports: most easily available, reliable and consistent source.

For the group discussion

  1. Describe a company you know in one clear line. Could everyone in the group do it?
  2. Which Indian brand do you think has real pricing power? What evidence would prove it?
  3. Do a quick SWOT for an Indian airline, starting with opportunities and threats.
  4. A promoter has pledged 60% of their shares. What would you check next?
  5. Would you buy a stock with a poor ESG score if everything else looked good? Why or why not?